Known Gaps

Garnishments, child support orders, and IRS levies

There is currently no UX for entering or honoring a court-ordered wage garnishment, child support order, or IRS levy. If a payee has one of these, it cannot yet be properly processed through Greenroom. The approach has been decided (a Garnishment Orders tab on the payee profile, with deductions routed through our tax partner), but it has not been built yet.

Raw Wage Garnishment and Tax Levy / Tax Garnishment deduction lines do exist today in the Deductions section of a payee's record (see Role & Pay), so don't mistake them for the workflow above. Each is a manually-entered dollar amount with no order tracking, no priority enforcement, no withholding-limit calculation, and no auto-termination when an order is satisfied. Using one for a real garnishment risks over- or under-withholding with no system safeguard against either. For an employee paid through our tax partner, such a line is now sent to it as a post-tax deduction at the amount you entered, and approval is refused unless our tax partner confirms it will withhold it (see Post-tax deductions and our tax partner); it's the order handling around it that doesn't exist.

Year-end close

There is no producer-facing trigger, audit trail, or checklist for year-end filings (1099-MISC, W-2, W-3, state annuals) yet. The approach has been decided (an early-January auto-trigger with a 7-day producer review window, digital delivery by default with an optional mailed copy routed through our print service), but it has not been built yet. We do mail paychecks now (Physical Checks), but not year-end forms.

Filing 1099-MISC forms

Nothing files a 1099-MISC yet. The 1099 filing preview on Reports shows each payee's 1099-MISC dollars (an SDC director's or USA 829 designer's advances and royalties, for example) alongside their 1099-NEC dollars, but our tax partner doesn't file 1099-MISC forms, and Greenroom's own e-filing path for them isn't built. The preview is a dry run: it tells you what will be owed, and transmits nothing. If your production will owe 1099-MISC forms, confirm with your Greenroom contact how they'll be filed before January.

Multi-state payroll

Launch scope is confirmed as single-state (New York) only, and this is now enforced in code, not just planning: Greenroom stores exactly one workplace per company, and a second state's tax registrations can never actually materialize with it, so the state field is locked to NY at both the form and the server action, deliberately, rather than left as a UI-only restriction someone could work around. The same limit applies to the company itself: Greenroom won't create a company with our tax partner for a business address outside New York, and says so ("Greenroom operates in NY only at the moment…") rather than registering it. Multi-state is planned for a later phase with no committed date yet. If a production tours or otherwise needs multi-state withholding, reciprocity handling, or state-by-state filings, confirm current status before proceeding — this is not yet built.

Uploading bank ownership documents

When our tax partner requests ownership documents, the Funding account card shows one line per bank account, and View details opens what each document must show. An Admin can use Upload documents, in the notice over the lines or at the foot of View details, in Company setup → Bank & checks, or Settings → Banking & payment after approval, when uploading is available. This opens our tax partner's upload over the page. If uploading is unavailable, Greenroom contacts you to collect the documents. See Funding account status.

Other tasks from our tax partner may still need Greenroom to act. For those, the Payroll setup tasks card lists the documents it accepts and says "Greenroom will contact you to collect one of these documents." (or "…this document.", or "Greenroom will contact you about this task." when it names none). Payroll waits for any blocking review of its funding account to clear.

Mailed checks

You need Admin or Payroll to send or cancel mailed checks. With Approver, you can read the register, but its Cancel check action is hidden.

Where mailing is turned on for your production, we print and mail a payroll's paper checks for you (see Physical Checks). Three things around it aren't built yet:

• A returned check, or one that needs attention, can't be replaced in Greenroom. A check that comes back undelivered reads Returned undelivered on the physical-check register. A packet comes back to Greenroom's office, where Greenroom voids it; a check mailed to its payee comes back to your production's address, and you void it when it arrives. Either way the register says "Greenroom can't send a replacement from here yet", so email hello@greenroompayroll.com with the run code to arrange that payee's pay. A check marked Needs attention (it couldn't be printed or labeled) can't be canceled from Greenroom either; we resolve it with our print service. Until then the check still stands for that payee: mailing again won't send them a second one, and the payroll can't switch to Print checks.
• A packet cancels as a whole. We stop every check in a packet together, so one check can't be pulled out of it. The confirmation names every check the cancel will stop, and once they read Canceled you can mail them again from the payroll's Paper checks card. Once any check in a packet has printed, the packet can't be canceled from Greenroom at all; if it must not go out, email Greenroom right away.
• The QuickBooks package doesn't follow a mailed check. The QuickBooks package lists a payroll's numbered paper checks the same way whether they were printed or mailed, and nothing about the mailing reaches it: a canceled or returned check still appears there like any other.

Fee, advance, and royalty-based compensation (SDC / USA 829) — partly built

You can record an SDC director's or USA 829 designer's fee and advance on their record, record payments the production has already made against them, and see the agreement's own milestone schedule and the remaining balance on each obligation. See Fees, Advances & Royalties.

What is still not built:

• Greenroom pays only what you route through an off-cycle run. A fee installment set to Greenroom pays this is paid when you add it to an off-cycle run with Add due fees (see Off-Cycle Payroll). Every other payment recorded on the fee card is a record of money the production moved itself.
• The weekly royalty minimum is not priced from the deal. It is applied on the payroll run against the union's rate table like any other union minimum.
• A second contract for the same payee cannot be recorded separately. Obligations are identified per payee, not per contract.
• Our tax partner hasn't said whether a 1099-MISC dollar may be posted to it at all, so nothing here changes how a MISC payment is routed today.

Union initiation contributions — built, and worth knowing where

An SDC Broadway contract's one-time Health and Pension at signing is tracked outside any payroll run, in Union Obligations.

Two limits are deliberate rather than pending: Greenroom never detects a signing (a general manager confirms and dates each milestone), and these obligations do not appear on the printed union remittance, because the agreements don't say which report they belong on and guessing would change what physically leaves the building.