Greenroom | Platform Fees & Billing

Greenroom's platform fee is separate from union dues, taxes, and any payee's own pay — it's what your company pays Greenroom for processing a payroll run. It's charged per week, and what you pay depends on your production type and how many payees are on the run.

The schedule

Production type	Weekly fee
Broadway	$10 per payee, with a $750 weekly minimum
Off-Broadway	$500 per week covering up to 50 payees, then $5 per payee above 50
Development	$500 per week, flat

Your production type is set during Company Setup and locks once your company is approved and active.

Touring productions appear on Greenroom's public pricing page as coming in 2027. There's no tour rate today, and a company can't be set to that type.

Who counts as a payee

The rule in one sentence: one head per legal entity the run owes — whatever number of records, classes, cheques, envelopes, or benefit funds it takes to pay them.

Three populations contribute heads:

Population	Counts as
Payees	One head each. W-2 employees, loan-outs, contractors, and vendors all count, at the same rate. Excluded entries don't count.
Unions	One head per union, not per benefit fund. AEA is one head whether it has three funds or eight.
Representatives	One head per agent or manager paid on the run. An agent with several clients on the same production, paid by two cheques, is still one head.

The three don't double-count each other. If the same entity turns up as both a payee and a representative, it's one head — the count is of entities, not of the lists they appeared on.

Two things that changed

Employees and loan-outs are heads. Under Greenroom's earlier pricing they were excluded from the per-payee count because a separate percentage-of-wages charge covered them. That charge no longer exists. An older estimate counting only contractors and vendors will be low.

Unions and representatives are heads. They were not counted at all before. An estimate built from the cast list alone will also be low, by roughly one per union on the run.

What is never billed

Not billed	Why
A run voided at the payroll provider	The whole run bills nothing. This is keyed on the provider's void marker rather than the run's status, since a status is operator-owned and never auto-flips on a void.
Excluded entries	Someone taken off the run isn't a head on it.
Tax impounds	Withheld and employer tax lines are not a head.
A `.045` settlement	A union whose money all settles through the box-office `.045` stream doesn't count as a head, because no money moved through Greenroom. A union with any check or paid-directly obligation does count.

Two payee records belonging to the same legal entity — a general manager carrying both a weekly salary record and an office-fee record, say — are designed to collapse into one head. That collapse is built but not yet active: it needs a stable identifier for the entity that Greenroom doesn't hold today, so for now each record bills as its own head. It can only ever reduce a bill, never raise one.

How run type affects the fee

Three run types are billed differently, in each case to avoid charging twice for the same underlying payroll:

Run type	What's billed
Regular	The full schedule, including the weekly minimum
Off-cycle	The schedule without the weekly minimum
Amendment	The schedule without the weekly minimum
Prepay	Nothing at all — $0

Prepay runs carry no platform fee. A prepay only records payment and taxes for a real future pay period; the payee isn't actually paid through Greenroom at prepay time. The fee bills later, when that period runs for real.

Off-cycle and amendment runs waive the minimum, not the fee. A one-off shouldn't trip a weekly minimum, and an amendment corrects a run that already paid its minimum. But the base and per-payee charges still apply — an Off-Broadway amendment still bills its $500 base, and a Broadway amendment still bills $10 per head.

Because Off-Broadway and Development have no weekly minimum, waiving it changes nothing for them — an off-cycle Off-Broadway run is priced exactly like a regular one.

Worked examples

Remember that a "head" is a payee plus each union on the run plus each representative paid on it — 35 cast and crew on two unions with three agents is 40 heads, not 35.

Scenario	Fee
Broadway, 40 heads, regular run	$750 — 40 × $10 is $400, so the minimum lifts it
Broadway, 100 heads, regular run	$1,000 — 100 × $10 clears the minimum on its own
Broadway, 40 heads, off-cycle run	$400 — no minimum applies
Off-Broadway, 30 heads	$500 — inside the included 50
Off-Broadway, 80 heads	$650 — $500 base plus 30 × $5
Development, any size	$500
Any tier, prepay	$0

Where the fee shows up

The platform fee appears in the run's funding total, so the amount you fund covers it alongside net pay, taxes, and union remittances.

The fee is part of what a run's approval is pinned to. A change that moves the fee — adding payees, or a change to the company's production type — clears the approval and the run has to be approved again at the new amount. A change that leaves the fee where it was doesn't disturb an approval you've already given.

Greenroom's own Pricing tab in Settings is visible to super admins only; company managers don't see it.