Union Pay Rate CSV Upload
There's no self-service bulk rate upload — how union rates actually get set and where to look them up
This feature doesn't exist
An earlier version of this page described uploading union pay rates yourself via CSV, through a "Settings → Cost Code Configuration" screen. That screen doesn't exist, and there's no self-service bulk rate upload anywhere in the product today. This page explains how union rates actually get set, and where to look them up instead.
How union rates actually get set
Union pay rates, minimums, dues, and fringe benefit rules are maintained by Greenroom's engineering team directly from each union's signed agreement — they're loaded in as part of how a union and agreement type get configured, not uploaded or edited by production staff through the app. There's no "upload a CSV to update rates" workflow, and no "Cost Code Configuration" settings screen.
If a rate looks wrong, or a union contract has just changed and the new numbers aren't reflected yet, contact your Greenroom account contact rather than looking for an upload option — there isn't a version of this you can fix yourself.
Where to actually look up rates
Two places show you real, current rate information:
| Where | What it shows |
|---|---|
| Union Studio (left nav) | The actual current minimums, fringes, and dues for every union and agreement type, browsable by anyone on your team. Only Greenroom staff can publish new rule versions there. |
| Union Rate Reference | A plain-language summary of which specific rates are confirmed against an executed agreement versus still pending client sign-off. |
Neither of these is an upload feature — they're both read-only for your team.
What you do control
Union Setup lets you choose which of Greenroom's supported unions apply to your production. Once a union is selected, its rates apply automatically wherever a payee is assigned to that union and agreement — you don't separately configure the rate values yourself.
Common issues
I need to update a rate for a new contract period
This isn't self-service. Contact your Greenroom account contact with the new contract details — engineering updates the underlying rate configuration on your behalf.
A rate on a payee's pay doesn't match what I expect
Check Union Studio in the nav and the Union Rate Reference page first to confirm what the current configured rate actually is (rates can change on an effective date you may not be tracking). If it still looks wrong after that, contact support rather than assuming you can correct it yourself.
Next steps
Return to Union Setup for how to select unions for your production, or see Union Rate Reference for confirmed vs. pending rate details.